Hi! Everything you see in my Etsy shop is made by me! I work with sterling silver and brass. So, if you got questions about my work, for a custom order, an wholesale order or just if you would like to chat with me, feel free to do so! All messages get an answer in less then 24H.
I love to make custom orders so, if you got an idea for a piece or customise a piece with initials, a special date or a quote you like, don't be afraid to ask!
PLEASE make sure that your shipping address as entered in Etsy matches your address in PayPal. If not, I will send you an email asking to witch address I should send your package. If you prefer that I ship your package at your working place I can do that too, just ask for it!
Please note that your purchase cannot be shipped until payment is received.
After your package is shipped, you *SHOULD* get it in:
- 2 to 10 business days for an address in Canada.
- 7 to 10 business days for an address in the U.S.
- 10 to 15 business days for any other address worldwide
Shipping cost includes Canada Post rates and packaging.
PLEASE NOTE: After your package is shipped, I have absolutly no control on it. I can't be responsable if your package doesn't get to your door in time for a special birthday or holiday.
You will be responsible for return shipping and the item must be in it's original condition.
Custom orders are not available for refund or exchange.
If the item is damage during transport, please take a picture of the PACKAGE AND THE ITEM an send me the pictures right away. You can then decide if you want me to make you another piece or get a refund.
All my work is satisfaction garantee so, if for any reason you are not satisfied with my work, please contact me as soon as possible. I will do my very best to help you and always with a smile :)
If you still have a question about my shop policies or for any other question, feel free to contact me.
Have a very nice day :)